Elye,

 

You may or may not know because you were CC’d only on the first one, but this week I renewed the motor insurance for 3 cars – not together but one by one. Then today, this. On these 4 things, I spent a combined total time of maybe not even 10 minutes. That in itself is something.

But the most impressive part is not how much time I spent acting on those, but how little I spent waiting. Each of those 4 instances could have been treated over a few days; instead, every one of them was completed, done, we-can-move-on-with-our-lives, not even in a matter of hours, but of mere minutes.

 

4 different things, so not a once-in-a-lifetime accident.

And stuff touching different matters and involving different people from different departments: you; Michelle in Medical; Omar, Mahesh, Sreejit in Motor; maybe others. So not either the pure luck of being taken care of by the one fast person in the company -no no, it really seems to be a thing at Nasco: fast and efficient.

 

So you really don’t need to thank me if I take a further couple minutes to thank and congratulate you and the rest of Nasco’s teams. It’s well deserved and certainly worth mentioning.

 

I should actually have included Najib in my previous email. It’s done now. As well as the others I listed a couple lines above. Someone please print this email and bring it to Nasco’s top management ;)

Nasco is our Insurance advisor/partner for many years now and they are advising us on various Insurance Products and services from time to time. Their understanding of our business requirements and service rendered is of very high quality.

NASCO Insurance Brokers have been our insurance brokers for over three years.

The level of customer service coupled with the degree of urgency with which you take care of our insurance requirements is second to none. Your expertise in the insurance industry has enabled us to have comprehensive coverage and service at all times. We would like to thank your team for the prompt and professional manner in which all queries are dealt with. It is indeed a pleasure to do business with NASCO in this matter.

Dealing with NASCO has been an absolute delight. Your customer service and dedication to your customers is superb!!! It is great to find a company that cares and does the right thing. Your responsiveness and support have been first rate and you guys genuinely interested in customer support. Thank you and all those who work with you for the high level of professionalism you demonstrate and for the customer Service - with a capital S

NASCO has been our insurance broker for over five years and it is without hesitation that we renew our contract with them each year.  Our relationship managers are always prompt to respond, they are eager to make recommendations and have always added significant value to the process.  Health insurance can often be a frustrating part of a HR professional’s role, but with efficient brokers such as NASCO, it makes dealing with insurance providers much easier.  It is comforting to know that our health insurance solutions are a phone call away.

NASCO has been Jones Lang LaSalle’s broker in the Middle East for many years. They understand our business, it’s culture and requirements and when it comes to our insurance needs they always meet our expectations. We have found them to be flexible and adaptable to our requirements as well as changes in market conditions. A true partnership which is valued.

Nasco have provided us with their competent and professional services for over a decade now.  Their friendly, knowledgeable and competent staff coupled with their comprehension of our business requirements allow us to highly recommend their services to those looking for complete peace of mind.  We look forward to continuing our long standing relationship with Nasco in the future.

DFS Middle East is truly grateful for the exceptional customer service that NASCO Middle East has delivered since 2007. They have been pivotal in providing updated market information over the years to enable us to choose the best Medical Coverage for our workforce year on year. The added benefit has been how NASCO ME has created tailor made solutions for our personnel, who operate from various countries globally. The ongoing support from their teams on a daily basis has been second to none not only from our HR stand point but from the feedback we have received from our personnel. With technology advancements over the years, we have developed together with smoother administrative capabilities but still with the classical outlook on dedicated customer service!

We consider Nasco Middle East not only as a service provider to CEVA Logistics but also an important business partner of ours. The Nasco team have time and time again proven themselves to be innovative, professional and extremely thorough. We rely on their technical competence, quality of service and ability to recommend and deliver the best insurance schemes to protect the company’s most important asset which is our employees.

We look forward to continuing to work together and are confident that Nasco will be with us each step of the way.

Our business relation with NASCO  goes back to more than 12 years , during this long period our experience with NASCO was always excellent  , the services and  professional advises of NASCO teams were extremely helpful and efficient, always they are ready not only to answer our questions and concerns but also willing to help  and find appropriate solutions.

During this long period we faced some critical  and urgent cases that requires a prompt actions and answers where we found NASCO team always ready for help.

We would like to take this opportunity to thank you for your excellent quality of services, and special thanks for NASCO staff members for their polite responses and reliable services.

In brief,this why I recommend NASCO to my personal friend and business colleagues,

All the best.